Privacy Policy

Information We Collect

We collect the contact, booking, and preference details required to process reservations, respond to enquiries, and deliver hospitality services responsibly.

How We Use Information

Guest information is used to manage reservations, coordinate arrival needs, improve service quality, and communicate important stay updates.

Saved Guest Profiles

Guests may choose to save a website profile for future bookings. This optional profile is separate from the operational reservation record required to manage a stay.

Security and Retention

We retain reservation information for operational, legal, and service-history purposes, and we limit access to authorized staff and systems.